Speakers

Speakers

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Charles Forde

Global Head of Outsourcing and Third Party Risk and Shared Services Risk for IB Global and UK Business

UBS

Charles Forde is currently the Global Head of Third Party and Outsourcing Risk at UBS. In this capacity he represents UBS as a Design Partner for the Know Your Third Party (KY3P) risk management utility from IHS Markit.Additionally, Charles is currently the responsible for all shared services operational risk for the IB Business globally and for all UBS business divisions in the UK.

Previously, Charles held the position of COO of Operations & Technology for Group Data, Vendor Risk and the Client Data Confidentiality Programme at UBS. Before joining UBS, Charles was with Ernst & Young in London in the Risk Advisory practice.

He has previously held roles managing risk, operations and technology for Goldman Sachs, JP Morgan and Barclays. He began his career at the United Nations managing technology and operations to support military peace-keeping operations and humanitarian programmes.

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Terri Duhon

Non-Executive Director and Risk Chair

MORGAN STANLEY INTERNATIONAL

Terri Duhon is the Chair of the Board of Morgan Stanley Investment Management for the EMEA business. She is also on the board and Chair of Risk Committee for Morgan Stanley International, on the board and Chair of Risk Committee for Rathbone Brothers plc, an Associate Fellow at The Said Business School at Oxford University, on the MIT Corporation Visiting Committee and a motivational speaker for Speakers for Schools.

After graduating from MIT in Math, Terri started her career at JPMorgan and spent 10 years working as a derivative trader. In particular she was part of the team that developed the credit derivative market globally as documented in Fool’s Gold.  Later she became an entrepreneur and started a consulting business where she lead expert witness teams in unwinding some of the more complex products from the credit crisis. She has been on the board of CHAPS Co, the board of Operation Smile and was a founding member of the Women’s Leadership Group for the Prince’s Trust. She is the author of How the Trading Floor Really Works.    

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Paul Neale

Head of Operational Risk

MIZUHO INTERNATIONAL

Paul is Head of Operational Risk Management at Mizuho International as well as being responsible for the frameworks for managing Reputation Risk and Third-Party Risk.  Prior to joining Mizuho in 2014, Paul spent five years at RBS running projects within the Treasury function following the financial crisis.  Prior to that he held regional head of Operational Risk positions at JP Morgan and Macquarie Bank and has prior experience running teams in Project Management, Product Control, and Financial Control.  Paul started his career in audit with KPMG.

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Jason Forrester

Managing Director, Head for Enterprise and Operational Risk Management

UBS

Jason Forrester is a Managing Director in the CRO division, based in London. He is Head of Enterprise & Operational Risk Management (EORM) and CRO Change. Prior to this role, Jason was in the CFO division as Head of the Capital Management Function, EMEA Regional CFO, and a member of the CSi/CSSEL Board. Previously, Mr. Forrester was Head of Risk Analytics & Reporting and member of the CRO division Management Committee.

Mr. Forrester joined Credit Suisse First Boston in August 1999 from PricewaterhouseCoopers (PwC), where he worked in the financial services audit and business advisory practice. He moved to New York in 2004 and relocated to Singapore in 2007 where he stayed until the end of 2011.

Mr. Forrester holds a degree in Management & Computer Science from the University of Aston and is a Fellow of the Institute of Chartered Accountants in England and Wales.

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Paul Kelly

Chief Compliance Officer Europe

HSBC

Paul joined HSBC in July 2014 from JP Morgan. He has held a number of risk related roles in the second-line before taking his current appointment as Europe Chief Control Officer.

Paul is a passionate advocate for a commercial approach to risk management and the part that innovation plays in helping us better understand our risks to help our customers achieve their hopes dreams and ambitions. This is born from a former career in aviation and the armed forces where appropriate risk taking is essential to achieve success. As a former engineer he is a supporter of fintechs and innovation more generally, often it is the smaller, more nimble teams that are able to pursue the game changing ideas.

In his role as CCO Europe, Paul is responsible for ensuring our European Staff understand their role in successful risk management and support the EU COO in running a safe and successful business. Paul reports into Europe Chief Operating Officer, and the Group Chief Operating Officer’s Chief Control Officer. Paul is also a qualified Rugby Referee and Coach. He is married with three children.

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Kieren Stanley

GRM Head of Operational Risk – Europe & APAC

RBC

Kieren is based in London and is currently the Head of Operational Risk Management (2LOD) at Royal Bank of Canada, covering the European and APAC regions.

He has previously held roles managing risk, leading Product Control, Financial Control and Intercompany Reconciliation teams at JP Morgan and Deutsche Bank.

Kieren started his career in audit and was based in London with Daly Hoggett & Co. He then spent several years at Virgin Atlantic’s Head Office before moving to the banking sector where he has worked ever since.  Kieren holds a Law degree from Durham University.

Marilin Luna Butters

Global RCSA Methodology & CEEMEA Head of Operational Risk

CITIBANK

Marilin Luna Butters is the Global RCSA Methodology & CEEMEA Head of Operational Risk for Citibank

Marilin has over 20 years of Financial Services experience having worked the last 13 years in Operational Risk Management (including 3 years in Compliance) and prior to that, having worked for 10 years in Finance, Credit Risk and Commercial Bank

  • Began her career in Banco de Credito del Peru as a Commercial Bank Relationship Manager and Credit Risk Analyst, after completing her Bachelor’s Degree in Economics
  • Joined Citi in 2002 in London, as a Financial Manager Associate, after completing her MBA at IESE (Barcelona)
  • Moved to Operational Risk in 2006, when she was appointed CEEMEA (Central Eastern Europe Middle East and Africa) Head of Capital Markets and Banking.  Since then her role has expanded to cover all the CEEMEA businesses
  • Since 2016 she has been in charge of Citi’s Risk & Control Self-Assessment (RCSA) methodology globally and of the design of the Governance, Risk and Compliance (GRC) methodology, policy and system, in partnership with senior stakeholders across the three lines of defence
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Sophie Rutherford

EMEA Head of FX Business Risk, Global Markets

STATE STREET

Sophie has 30 years’ experience in various roles in the financial services sector.  She is currently EMEA Head of FX Business Risk at State Street and her prior role was EMEA Head of Operational Risk for Global Markets.  Sophie has previously worked at RBS, UBS and Morgan Stanley with roles in COO and IT functions including leading Risk & Control teams, managing Risk & regulatory programmes and developing IT applications.

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Tim Parkes

Chair of the Regulatory Decisions Committee

THE FINANCIAL CONDUCT AUTHORITY (FCA)

Tim became Chair of the Regulatory Decisions Committee in January 2016. Before joining the RDC he was a partner at global law firm Herbert Smith Freehills LLP for more than 28 years.

As a commercial disputes solicitor in the areas of litigation, arbitration and alternative dispute resolution, he practised in both London and Hong Kong, dealing with complex, high-value disputes arising out of the global financial crisis, often involving regulatory considerations. He was the firm's Executive Partner, Asia Managing Partner and latterly Head of Commercial Litigation in London. He was also a member of the firm's governing council for many years.

Tim worked as Legal Assessor to the London Stock Exchange's Quotations Committee and sat for a total of five years as an elected council member of the Law Society of Hong Kong. During his career he has taken a keen interest in legal pro bono work, which has included voluntary work in a Citizens Advice Bureau-linked legal advice centre. He is currently a trustee of the Army Museums Ogilby Trust.

Tim is also Chair of the Payment Systems Regulator’s Enforcement Decisions Committee.

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Nick Strange

Director, Supervisory Risk Specialists

BANK OF ENGLAND

Nick Strange is Co-Director of the Supervisory Risk Specialists Directorate at the Prudential Regulation Authority in the Bank of England. Previously Head of the Credit Risk and then the Operational Risk and Resilience Divisions in SRS, Nick has now been at the regulator for 14 years. Prior to joining the FSA (the predecessor to the PRA), Nick was a Director in KPMG’s Financial Risk practice.


Nick is also a member of the Global Association of Risk Practitioners’ Financial Risk Management examination committee, a qualified Chartered Accountant and a holder of the Institute of Directors’ Certificate of Company Direction.

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Patrick Pearson

Head of Unit, Financial Market Infrastructure and Derivatives

EUROPEAN COMMISSION

Patrick Pearson is Head of Unit of Financial Markets Infrastructure in the European Commission’s Financial Stability, Financial Services and Capital Markets Union Directorate General. He previously headed the Resolution and Crisis management teams and was responsible for the Financial Services Action Plan.

Before joining the European Commission in 1987, Patrick Pearson worked for the legal service and the foreign financial market affairs divisions in Dutch Finance Ministry in The Hague.

He has a law degree from Leiden University in the Netherlands.

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Libby Denchfield

Managing Director, Global Head of Strategy and Change, Cyber and Information Security Risk

STANDARD CHARTERED BANK

Libby has over 20 years’ experience in a variety of senior global banking and markets business, operations, compliance, risk, COO, CCO, conduct, culture, and change management roles.

In her current role, as Head of Strategy & Change for the Group Chief Information Security Officer, she is responsible for supporting the formulation of the CISO function strategy and managing the delivery of the change agenda across the Information & Cyber Security team.

Previously she was responsible for the global conduct agenda and implementing the Front Office Supervision Framework and Senior Managers’ Regime for the Head of the FM Business, and leading the Bank’s Conduct Programme to design and implement a robust conduct risk framework, embedding strong conduct management practices across all functions, countries, and businesses in the Group, to ultimately maintain the integrity of the Bank’s brand promise and standards in the Code of Conduct.

Before joining SCB she was the Chief Operating Officer for the Global Restructuring Division at RBS, the Global Head of Business Management & Control for the Global Banking & Markets Division in Operations and set up the first near shore Operating Centre for RBS in the UK. Before that she was at Goldman Sachs, Deutsche Bank, and BNP Paribas.

Outside of work, Libby loves spending time with her kids and husband, and traveling in their vintage VW Campervan.

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Søren Agergaard Andersen

Chief Risk Officer

NORDEA ASSET MANAGEMENT

Søren Agergaard Andersen is the Chief Risk Officer for Nordea Asset Management, the biggest asset manager in the Nordics with more than € 200bn AuM. Søren Agergaard Andersen is responsible for the overall risk and control function, managing an international team of risk professionals in Denmark, Sweden and Luxembourg. Prior to this Søren was Head of Risk in SEB Denmark. Søren has for the past many years worked on improving the governance and risk framework, as well as the overall risk culture. Making ends meet between Group functions, local control functions and regulatory requirements.

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Yiannis Pavlosoglou

PhD, CISSP, Head of UK Chief Information Security Office (CISO)

UBS

Dr Yiannis Pavlosoglou, PhD, CISSP is currently head of CISO for the UK at global financial services firm UBS, reporting to the Group Chief Information Security Officer (CISO) of the Bank. He is currently Co-chair of the (ISC)² EMEA Advisory Council. Upon completing his PhD in Secure Communications, Yiannis worked for more than 5 years as a penetration tester in London. He then headed up a number of local and off-shore risk assessment teams with a technology focus. His prior position at UBS was that of strategic change manager for Operational Resilience.

Paul Doran

Global Head of Scenario Analysis

MORGAN STANLEY

Paul is the Global Head of Scenario Analysis at Morgan Stanley.  Since joining Morgan Stanley, Paul has served roles in Finance, Operations and for the last 15 years, in Operational Risk.  Paul has held a number of roles in Operational Risk, particularly in the fields of OR measurement, risk tolerance and internal capital assessment.  Prior to joining Morgan Stanley, Paul held roles in Asset Management and trained as a Chartered Accountant.    

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Alan Leigh

Managing Director, International Head of Business Controls

BANK OF AMERICA MERRILL LYNCH

Alan Leigh is a Managing Director and Business Controls Executive for Global Banking and Markets in our international regions (EMEA, Asia Pacific, Latin America). In this role he leads teams responsible for managing the front office risk, controls and conduct across the sales and trading, capital markets and corporate and investment banking businesses.

Alan started as a management consultant in financial services. He joined Merrill Lynch in New York in 2000 and has had previous roles as global head of Research Business Controls and Programs, COO and head of Client Development for Asian Investment Banking, based in Japan for 6 years. He was appointed to his current role in 2009 and relocated to London in Q4 2017 after 8 years in Hong Kong.

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Giles Spungin

PhD(Lon),Managing Director, Global Head of Regulatory Compliance and Operational Risk Analytics

HSBC

Giles is responsible for development and imbedding of advanced analytics capability across Global Risk globally. Activity examples include bank-wide predictive risk management framework, cyber risk identification, automation and behavioural analytics, surveillance analytics and capital modelling. Giles chairs Model Risk Oversight Committees.

Prior to joining HSBC, he worked in other highly quantitative roles, including positions at Goldman Sachs and Deutche Bank. Giles has Quant Risk Management and Algorithmic Trading development background.

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Gus Ortega

Head of Technology, Innovation and Operations Risk

VOYA FINANCIAL

Gus Ortega is an accomplished risk management executive with over 20 years of work experience for multi-national global financial institutions. He is currently the Vice President, Head of Technology, Innovation and Operations risk management at Voya Financial. Prior to joining Voya Financial, Gus was the Head of Operational Risk Management at AIG directly responsible for the global Operational Risk program including Business Continuity and Third-Party Risk Governance and Oversight.

Gus also held various senior risk positions at UBS Investment Bank, Dresdner Bank and Morgan Stanley throughout his 20 years of work experience in the industry. He is an active advocate for Operational Risk Management and most recently was the keynote speaker at the World Bank Operational Risk Workshop in Washington D.C., Gus is also the co-author of The Fundamentals of Operational Risk for Insurers, a Risk.net book published in 2017.

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Andrew Brodie

Global head of Front Office Conduct Surveillance

BNP PARIBAS

Andrew joined BNPP from the FCA in London in October 2017 as the Head of Front Office Conduct & Surveillance.
Andrew worked at the FCA for 4 years where he was integral to the FX investigations and was the Lead Specialist on the FCA’s FX Remediation Programme, which last15 months and where his association with BNPP first began.

Andrew then managed the Wholesale Banks Supervision Sector team which, given the asset class skills of individuals within his team, was the first point of contact for large banks facing potential misconduct issues. Prior to the FCA, Andrew had a 27 year career in the Front Office; 15 years at Citibank, 3 years at Erste Bank, where he was Global Head of FX and Proprietary Trading, as well as time spent at Deutsche Bank, Mizuho, RBC and BTMU in various managerial and trading roles.

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Tom Garrubba

Senior Director and CISO

THE SANTA FE GROUP

Tom Garrubba, Senior Director/CISO, is an internationally recognized subject matter expert, lecturer, author, and blogger on third party risk, and is the head instructor for the Certified Third Party Risk Professional (CTPRP) certification program. He is a contributor to Future of Sourcing, blogged for the Huffington Post’s Business section, and for Government Health IT, ISACA, Risk.net, and numerous eGRC websites.

Previously, Tom was the Senior Privacy Manager at a Fortune 10 healthcare company where he established policies and procedures governing their vendor assessment program, overseeing all assessments for existing and potential third party service providers who were exposed to personally identifiable information (PII), protected health information (PHI), credit card/card holder (PCI), and proprietary data. Tom has over 20 years experience in IT security and privacy controls, as well as audit and compliance in both private industry and public consulting. You can also connect with Tom via LinkedIn.

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Tom Garrubba

Senior Director and CISO

THE SANTA FE GROUP

Tom Garrubba, Senior Director/CISO, is an internationally recognized subject matter expert, lecturer, author, and blogger on third party risk, and is the head instructor for the Certified Third Party Risk Professional (CTPRP) certification program. He is a contributor to Future of Sourcing, blogged for the Huffington Post’s Business section, and for Government Health IT, ISACA, Risk.net, and numerous eGRC websites.

Previously, Tom was the Senior Privacy Manager at a Fortune 10 healthcare company where he established policies and procedures governing their vendor assessment program, overseeing all assessments for existing and potential third party service providers who were exposed to personally identifiable information (PII), protected health information (PHI), credit card/card holder (PCI), and proprietary data. Tom has over 20 years experience in IT security and privacy controls, as well as audit and compliance in both private industry and public consulting. You can also connect with Tom via LinkedIn.

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Hannah Chung

Senior VP Internal Audit – Operational Risk and Reputational Risk

CREDIT SUISSE

Hannah Chung is a subject matter expert in Operational and Reputational Risk at Credit Suisse, based in London. She has extensive experience in defining the audit strategy and assessing the effectiveness of the implementation and embeddedness of operational risk frameworks and defining holistic approaches to reputational risk management.

Hannah has over 20 years of experience in the Investment Banking industry. This has included a variety of roles in front office, operational risk, internal audit and external audit at first tier institutions. Hannah is a member of the Institute of Operational Risk and in May 2018 became a member of the Executive Committee for the England and Wales Chapter and appointed as the Head of Communications.

Hannah is a regular speaker on operational risk and reputational risk at international conferences and external training venues.Hannah is a qualified Chartered Accountant with the Institute of Chartered Accountants Australia. Hannah graduated from the University of Technology, Sydney with a Bachelors of Business majoring in Accounting and Finance.

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Steven Portway

Group head of Operational Risk Framework, Policy and Conformance

BARCLAYS

Steve joined Barclays in 2012 and is a Group Operational Risk Director. In his current role he leads a team which in responsible for the design Barclays Operational Risk Framework and also has responsibility for the operational risk capital and stress testing processes. He has over 30 years’ experience in financial services with global financial institutions.

During his career he has performed senior roles in Risk, Operations, Technology and Change Management. Steve is a regular speaker at conferences and industry forums and has worked with external bodies to design and deliver accredited Operational Risk qualifications. 

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Paul Berry

Chief Risk Officer

MIZUHO INTERNATIONAL

Paul Berry is currently the Chief Risk Officer of Mizuho International Plc, having joined Mizuho in 2013. In a career that spans over 33 years, Paul has held front office roles in relationship banking however the majority of his career has been spent in Risk Management, predominantly focused on credit risk management of trading room products and trading room counterparties.

Prior to joining Mizuho Paul has held senior Risk Management positions with: CIBC, ABN AMRO Bank and RBS. While at ABN AMRO, Paul worked for 7 years in Amsterdam. Paul holds an MBA from CASS Business School.

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Lewis Cox

Head of Fintech Risk

DEUTSCHE BANK

Lewis is the head of the Fintech Risk function within Deutsche Bank. Lewis has held a wide range of roles across financial services ranging from Sales & Trading to Consultancy. He joined Deutsche’s Operational Risk division as the lead for FX, Rates and Derivatives before setting-up Fintech Risk 2017. His remit is to drive risk-considered innovation across concepts such as blockchain, AI, Open Banking & Cloud while interacting with regulators and experts to help form common governance in the fintech space.

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Simon Cory

Director of Enterprise Risk Strategy and Interim Director Of Operational Risk

NATIONWIDE

Simon is a Chartered Accountant, having qualified with Coopers & Lybrand. Having performed a number of Finance roles in FS companies, Simon moved into Risk at Legal & General before joining Nationwide Building Society in 2001. Simon has performed a number of roles in Finance and Risk in Nationwide, and has been Director of Enterprise Risk Strategy for 3 years. His responsibilities include documenting the risk framework, managing the operational risk system and setting the agenda for Board and Executive Risk Committees. He is also chair of the Risk Equality, Diversity & Inclusion Committee. Outside of work, Simon is married with 2 sons, loves waching Welsh, and his two sons’, rugby matches, music and holidays.

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Will Martyn

Head of Operational Risk Oversight

HSBC

  • Head of Operational Risk Oversight at HSBC
  • Joined Lloyds Banking Group from university and spent 7 years there; the majority of time managing risk management projects and programmes
  • Joined Deloitte in 2011 and spent four and a half years supporting clients, primarily in designing and implementing Operational Risk Management Frameworks (ORMFs) across the Financial Services Industry
  • Joined HSBC in June 2015 as Head of Operational Risk Framework & Policy
  • In Jan 2019, started a new role as a Head of Operational Risk Oversight, overseeing the execution of the ORMF by the 2nd LoD Risk Stewards.
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Sean Miles

Head of Risk Assurance, Technology and Operations

SANTANDER

I am head of Operational Risk for Santander Services.  This covers the back-office operations and technology units of the Retail Bank.  I left Oxford University with a degree in Physics and trained as an Accountant at Andersens working in Birmingham and Melbourne.  After that I worked as an Internal Auditor, then in Operational Risk at Barclaycard.

LinkedIn profile: https://www.linkedin.com/in/sean-miles-b9bb811b/

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David Phan Dinh

Head of Operational Risk

ROTHESAY LIFE

David Phan Dinh is Head of Operational Risk at Rothesay Life. Before this, he covered the operational risk field across a broad spectrum: most recently, at the Prudential Regulation Authority and earlier on at Credit Suisse and EY.s

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Andrew Sheen

Head of Operational Risk Regulatory Advisory

CREDIT SUISSE

Andrew is Head of the Operational Risk Regulatory Advisory function at Credit Suisse having moved from HSBC. He is also a non-Executive Director of the Institute of Operational Risk. Andrew is probably best known for his work at the FSA and subsequently the PRA. During his time at the FSA and PRA Andrew managed the Operational Risk Review team in the Risk Specialist Division and represented the UK on the BCBS’ and EBA’s Operational Risk working groups.

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Amit Lakhani

Head of Ops Risk Controls for ICT and Third Party Management for Corporate and Institutional Banking

BNP PARIBAS

Amit is a thorough IT Risk and Information Security Leader with a proven track record of leading, developing, designing and delivering wide variety of programs over the span of last 15+ years. Amit has a particular interest in raising information risks at board level and enabling business through mitigation or avoidance of IT risks through industry-accepted and sometimes cutting-edge solutions.

Amit has presented and published a number of research papers, articles and chapters in the Information Security field. His key focus has always been keeping the balance between business, technological and operational issues. In his most recent position at BNP Paribas, Amit leads the IT Risks and Third party risk management practices globally for the Corporate and Institutional Banking business. He has developed and implemented robust methodologies for effective IT risk management and is embedding a strong framework for internal and external vendor risk management.

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Sean Titley

Director, Business Development

THE INSTITUTE OF OPERATIONAL RISK (IOR)

A leading member of the Operational Risk community in London, with over 20 years of experience in Risk Management, Sean has co-authored several papers and acted as a speaker at many conferences, seminars and webinars.

He has an extensive network of contacts in the discipline as the Director of Business Development for the Institute of Operational Risk (IOR), promoting the development of the IOR and its Certificate in Operational Risk Management, and was until recently the Deputy Chair of the Association of Foreign Banks Operational Risk Committee, sourcing speakers and chairing discussions about regulatory issues and leading practices.   

Sean has held Director-level roles in Operational Risk, Credit Risk, Strategy/New Business and Governance and Front Office Supervision, having extensive practical knowledge of treasury, capital markets, lending and advisory businesses, including front, back and middle office operations and risk and support functions.

He has experience of regulations applicable across Europe and Asia Pacific and has handled a number of major regulatory reviews.

Sean has developed many governance and risk policies and frameworks and run bank wide risk projects reporting to Boards and executive level committees, benchmarking against regulatory requirements and leading practices.

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Rajat Baijal

Head of Enteprise Risk

THE NORTHVIEW GROUP

Rajat Baijal is the Head of Enterprise Risk at the Northview Group. In this role, he is responsible for designing and embedding a robust Risk Framework across the firm. This includes articulating and implementing a robust Risk & Control Self-Assessment (RCSA), Risk Event Management, Key Risk Indicators etc. and ensuring that the Board is suitably informed about all material issues.

Rajat has an MBA in Finance and has previously worked for Cantor Fitzgerald, Lloyds Banking Group and Aviva specialising in global implementation of their Risk Framework. Rajat is a regular speaker at risk conferences across London and New York and has authored a number of articles for risk journals/textbooks.

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Jenifer Moodie

Director of Operational Risk

SANTANDER UK

Jennifer Moodie is currently Director of Operational Risk for all UK based Santander
activities which is a prescribed role under the Senior Managers Regime. Reporting to the
CRO, she provides leadership for all aspects of Operational Risk (Governance, the
Operational Risk Framework, risk appetite, risk culture, toolsets and reporting) as well as
chairing the Crisis Management committee for the UK based group. Since joining
Santander UK Jennifer has used her extensive experience to lead the Operational Risk
Transformation Programme introducing new systems and processes to provide enhanced operational risk focus
across Santander UK. Additionally Jennifer has recently taken on responsibility for improving risk culture across
the organisation.


Consulting engagements prior to joining Santander in 2012, have been delivering training and advisory work in
Operational Risk under her own consulting firm – JMA Consultants which started trading in June 2010.
Prior to that Jennifer was with BCS plc, a consultancy specialising in Operational Risk and Control business
transformation programmes in wholesale banking operations.


Jennifer joined BCS from Goldman Sachs where she was both a line and programme manager in several roles in
the Operations division and also regionally responsible for Business Continuity Management and Disaster
Recovery. She was Global Head of Risk Analysis and Reporting, programme managing the establishment of
Operational Risk and Control processes as well as reviewing risks, running the SOX and Compliance certification
processes, and designing metrics, risk reduction projects, and leading and coaching for the Quality Management
(6 Sigma) programme in Europe to continuously improve operational efficiency and control.


Prior to Goldmans Jennifer negotiated outsourcer SLA’s managed the major change programmes at JP Morgan.
At ING Jennifer designed the operational risk processes and flows to implement fool-proof controls, Operations
functions and managed the consolidation of all the Barings departments with ING in the aftermath of the Barings
crash.


As a consultant working independently and with Coopers & Lybrand, and with Chemical Bank in New York, Jennifer
worked in North America, Asia, Mainland Europe and Africa, creating truly global as well as regional specific
approaches. Jennifer focused on market risk as a consultant and creating new market risk VAR measures,
including designing one of the first versions of activity based costing to maximise the efficiency and return on capital
of all areas of investment banks.
Jennifer is a Non-Executive Director the Institute of Operational Risk and full Member of the Chartered Institute for
Securities and Investment, and a Board Director of both Santander Insurances Services UK and Santander ISA
Managers.

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Christian Alibert

Head of Surveillance

NATWEST MARKETS

Currently heading the Front Office Surveillance function at NatWest Markets. Prior to this spent over 20 years in rates trading roles, starting on the exotics rates and options desk at NatWest before spearheading the development of their inflation trading capabilities. Went on to head up the inflation desks at both Merrill Lynch and RBS. Having experienced firsthand the significant challenges faced in financial markets in recent years, I welcome the opportunity to help build a team within the first line that targets conduct risk and looks to rebuild confidence in the business.

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Tom Osborn

Editor, Risk Management

Risk.net

Tom Osborn is the desk editor of Risk.net’s risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications. Tom holds a bachelor’s degree in English literature from the University of Warwick, UK.

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Alexander Campbell

Division Content Editor

RISK.NET

Alexander Campbell is the divisional content editor for Risk.net. He was formerly the editor of Operational Risk & Regulation and news editor of Riskmagazine. He is based in London.

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Michael Grimwade

Head of Operational Risk

ICBC STANDARD BANK

Michael Grimwade is Head of Operational Risk for ICBC Standard Bank. He has worked in Operational Risk Management for over 20 years. He has previously held senior Operational Risk management roles at MUFG Securities, RBS and Lloyds TSB, and he has also been a Director of the Institute of Operational Risk. He is the author of a number of articles on setting Op Risk appetite, scenario analysis and Op Risk modelling, and his book “Managing Operational Risk: New Insights and Lessons Learnt” was published by RiskBooks in 2016.

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Elena Pykhova

Director

THE OP RISK COMPANY

Elena is an Operational Risk executive and Director of her own consultancy, specialising in strategy, design and implementation of firm-wide operational risk frameworks, policies and tools. She has over 20 years experience in the financial services industry, with senior leadership roles in large international firms. Elena is well known as experienced and respected Operational Risk trainer, running public and in-house training courses in the UK and internationally, and delivering Operational risk executive master classes at Cambridge and Oxford Universities.

She chairs Operational Risk Committee of the Association of Foreign Banks in the UK, and leads industry ‘Best Practice Operational Risk Discussion Group’ which she has recently established. She is a former Director and member of the Council of the institute of Operational Risk, responsible for the Institute’s Educational portfolio. 

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Cosimo Pacciani

Chief Risk Officer

EUROPEAN STABILITY MECHANISM

Cosimo Pacciani has been the Chief Risk Officer for the European Stability Mechanism since 2015. He has joined this key European institution as Senior Credit Officer and Deputy Head of Risk in 2014. Previously, he spent 20 working in the City of London. He has been for eleven years at Royal Bank of Scotland, where he has been Chief Operating Officer for the Group Credit Risk function and Head of Risk and Compliance for the Asset Protection Scheme, the mechanism established to rescue the British banking system. Previously, at RBS he was Head of Credit Risk for Corporate and Public Institutions in Europe. He has worked previously in portfolio management at Credit Suisse First Boston and for the London branch of Monte dei Paschi di Siena in London, dealing with derivative products and portfolio management. He holds a Ph.D. from the Faculty of Economic Sciences of the University of Siena and a Master Degree from the Faculty of Economics of the University of Florence.

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Damian Matich

Global Fraud Analytics Manager

NICE ACTIMIZE

Damian Matich, Global Fraud Analytics Manager for NICE Actimize, has over twenty years of experience in Analytics and Financial Crime working in consulting, business development and programme management.  He has worked with the largest global banking institutions, highlights including UK first in real-time card fraud detection and global firsts in Online Banking and First Party Fraud.  Major programmes he has led have delivered in excess of $500M in client benefit.  His research interests include multiple topics in the Economics sphere typically related to the application of analytics to consumer portfolio risk.

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Simon Cartlidge

Head of Risk

LEGAL AND GENERAL INVESTMENT MANAGEMENT

Simon Cartlidge is Head of Risk (Retail & DC) within Legal & General Investment Management.

Simon has spent 20 years with Legal & General, previously holding a variety of senior risk management roles in Group, retail investments, and banking business units.

Simon worked on the Solvency II programme, focusing on Pillar 2 (risk framework). Immediately prior to his current role, he was responsible for the Group-wide operational risk framework.

Prior to Legal & General, Simon worked for Bradford & Bingley Building Society, as Credit Risk Manager in their retail mortgage business.

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Paul Huggett

Head of Third Party Sourcing Risk Profile and Governance

BANK OF IRELAND

Paul is currently the Head of Third Party Sourcing Risk Profile and Governance at the Bank of Ireland, responsible for the governance, oversight and reporting of the overall sourcing profile of the Bank in relation to all third party arrangements, including risk, supplier management and procurement processes.

He has held similar positions at Lloyds Banking Group, building a Supplier assurance programme, defining policy and setting Supplier customer treatment standards. He has also worked as an IT an operations outsourcing programme manager, implemented new global workflow platforms, run investment banking and retail operations teams and been a Head of Internal Audit. He splits his time between the UK and Dublin every week and is not happy that Ryanair don’t have a customer loyalty scheme.