Workshops

Pre-conference workshops: June 12, 2017
Post-conference workshops: June 15, 2017

Follow program updates on Twitter #OpRiskEU

For updates or to discuss speaking opportunities please contact Genevieve Furtado:

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Conference Programme

Conference Day 1, 13th June 2017

08:00

Registration and refreshments

08:50

WELCOME REMARKS:

Tom Osborn, Editor, Risk Management, RISK.NET

*Interactive Audience Poll via Sli.do
Vote live to generate real time content #OPRISKEU

09:00

KEYNOTE INTERVIEW: Operational risk at a crossroad

Beth Dugan, Deputy Comptroller for Operational Risk, OFFICE OF THE COMPTROLLER OF THE CURRENCY (OCC)
Interview led by Tom Osborn, Editor, Risk Management, RISK.NET

*Audience Q&A
Submit your questions via sli.do

09:35

KEYNOTE PANEL: The changing operational risk function

  • How can operational risk add value to the front office? Has operational risk management moved to a decentralized model?
  • Defining your firms risk culture and looking at the role of supervisor
  • Delving into the SMA: What has changed? Why have the changes occurred? How has the industry responded?

Moderator: Tom Osborn, Editor, Risk Management, RISK.NET
Steven Portway,
Group Head of Operational Risk Framework, Policy and Conformance, BARCLAYS
Christian Hunt, Head of Compliance & Operational Risk Control EMEA, UBS
Jason Forrester, Managing Director, Head for Enterprise and Operational Risk Management, CREDIT SUISSE
Paul Neale, Head of Operational Risk, MIZUHO INTERNATIONAL

*Audience Q&A
Submit your questions via sli.do

10:25

KEYNOTE ADDRESS: The asset managers approach to operational risk

Alan Stewart, Global Head of Operational Risk, PIONEER INVESTMENTS

11:00

Morning coffee and networking break

STREAM 1 : Regulation and compliance

11:30

CHAIR'S OPENING REMARKS

Ariane Chapelle, Adjunct Professor, UNIVERSITY COLLEGE LONDON

11:35

LIVE INTERVIEW: The road to better risk data governance-BCBS 239

  • How does BCBS 239 relate to many other major regulatory challenges like MIFID, IFRS9 and FRTB
  • How can banks use the regulation to gain a competitive advantage?
  • What are the challenges being faced across IT infrastructure and frameworks in complying with the regulation?

Moderator: Ariane Chapelle, Adjunct Professor, UNIVERSITY COLLEGE LONDON
Hany Choueiri,
Head of Data Governance and Strategy (CDO) - EMEA, STATE STREET
Jerry Goddard,
Director, Risk Data Aggregation and Risk Reporting Framework, SANTANDER UK

5 min intermission allowing participants to change streams

12:20

PANEL DISCUSSION: Stress testing

  • How can banks mitigate qualitative objections for Comprehensive Capital Analysis and Review (CCAR)?
  • What is the impact of introducing SMA on CCAR/ICAAP?
  • How does CCAR become embedded in your risk management process?

Moderator: Ariane Chapelle, Adjunct Professor, UNIVERSITY COLLEGE LONDON
Jeff Simmons,
Head of Enterprise Risk, BANK OF TOKYO-MITSUBISHI UFJ
Eric Cope,
Director- Operational Risk Management group, CREDIT SUISSE
Evan Sekeris,
Partner, OLIVER WYMAN

13:05

Lunch and networking break

14:05

 

SPOTLIGHT ON: Digital compliance - Myth or Must?

  • From the chaotic compliance assessment process to a perpetual seamless digital process
  • What will change with the compliance supervision digitization?
  • How can you dramatically reduce risk of non-compliance and forestall risk of malicious behavior?
  • Is Digital Compliance the new paradigm for achieving regulatory compliance?

Eric Berdeaux, CEO, OXIAL
Charles Mo,
Managing Consultant, GREYSPARK

STREAM 2 : Practice and risk management

11:30

CHAIR'S OPENING REMARKS

Marike Dokter, Director - Operational Risk, Internal Audit, BARCLAYS

 11:35

PRESENTATION: Building a holistic ORM program -including dynamic and insightful risk reporting

  • How to create a culture of collaboration across the lines-of-defense
  • Composing malleable and relevant risk taxonomies
  • Establishing influential data outcomes

Bram den Boer, Principical Business Analyst, NASDAQ BWISE

 5 min intermission allowing participants to change streams

 12:20

PANEL DISCUSSION: Maximizing operational risk efficiency

  • What are the biggest risks and threats for the year to come?
  • What are the top regulatory requirements and operational risk priorities in the current market environment?
  • Best practices for conducting the operational risk self-assessment
  • Demonstrating the effectiveness of your operational risk program?

Moderator: Simon Wills, Executive Director, ORX
Stephen Creese,
Managing Director & Regional Head Operational Risk Management Europe, Middle East & Africa, CITI
Chris Allen,
Head of non-financial risks, WESLEYAN
Katrina-May Kwan,
EMEA International Risk Oversight, WELLS FARGO
Veronica Lazenby,
CAO & EMEA Head of Operational Risk, BNY MELLON

13:05

Lunch and networking break

14:05

CASE STUDY: Effective operational risk management at an insurance company

  • Use of GRC tools and techniques to inform operational risk management
  • How to use your GRC tool across various business lines
  • The benefits of customising your risk register or taxonomy

Simon Cartlidge, Head of Operational Risk Governance, ‎LEGAL & GENERAL

STREAM 3 : Threats and risks

11:30


CHAIR'S OPENING REMARKS

 11:35

 LIVE INTERVIEW: Financial crime- Convergence of AML and fraud to achieve greater effectiveness and efficiency

  • Examining the benefits of the convergence of fraud and AML and the main obstacles in the convergence
  • How to successfully implement a unified case management system for both departments without necessarily combining the investigation teams
  • Crossing silos to centralise data collection to enable real-time analysis for AML and fraud without duplication
  • How to use flexible platforms that support different business models for AML and fraud co-existence to better understand a customer's behaviour

Moderator: Rob Stubbs, Head of Research, CHARTIS RESEARCH
Nicholas Joseph,
Compliance Leader, GE CAPITAL
Polina Ievskaya,
Head of Operational Risk & Financial Crime, MLRO, BANK OF IRELAND
Jenny Birdi, Global Head of Operational Risk Audit, HSBC

5 min intermission allowing participants to change streams

 12:20

DUAL PRESENTATION: Stress Testing: the good and the bad

  • What the regulator wants
  • General strategies
    • VaR-based
    • Correlations
    • Loss Inflation
  • The good things
    • Objective (Quantitative) comparisons
    • Forward looking
  • The bad things (in different strategies)
    • False friends
    • Subjective in choice of method/parameters

Peter Mitic, Head of Operational Risk Methodology UK, BANCO SANTANDER
Wei Yang,
PhD, Senior Quantitative Analyst Manager, BANCO SANTANDER

13:05

Lunch and networking break

14:05

PRESENTATION: Operational risk as the most complex bucket of risk

  • How do you effectively identify, assess, measure and manage operational risk events
  • How do you quantify operational risk and model it?
  • Operational risk trend analysis
  • Using key risk indicators

Michael Bartholomeusz, Chief Risk Officer, FLOOD RE

STREAM 4 : Cyber risk

11:30

CHAIR'S OPENING REMARKS

Dr Simon Ashby, Associate Professor of Financial Services, PLYMOUTH BUSINESS SCHOOL

 11:35

PRESENTATION:Third-party risk and cyber security

Charles Forde, Executive Director - Operational Risk - Head of Outsourcing & Vendor Risk, UBS

5 min intermission allowing participants to change streams

 12:20

PANEL DISCUSSION: Measuring the impact of cyber security breach and managing cyber risk

  • The cost of business interruption
  • Reputational damage and legal costs associate with theft of customer information
  • The growing trend of cyber liability insurance
  • Building robust business continuity and disaster recovery plans
  • What type of data is needed for managing this risk?

Moderator: Dr Simon Ashby, Associate Professor of Financial Services, PLYMOUTH BUSINESS SCHOOL
Chris Lovett,
Head of Technology Risk Management (EMEA & APAC), BLACKROCK
Sam Lee,
Head of Operational Risk, EMEA, SUMITOMO MITSUI BANKING CORPORATION
Gilles Mawas,
Senior expert - Cyber/IT and Third party risk , BNP PARIBAS CIB

13:05

Lunch and networking break

14:05

PRESENTATION: The role of the CRO in IT/cyber risk

Gilles Mawas, Senior expert - Cyber/IT and Third party risk , BNP PARIBAS CIB

14:35

ALL-STAR PANEL: The "new normal": Convergence of operational and cyber security risk

  • Expanding operational risk to include cyber security risks
  • Revamping the ERM strategy: How can aligning fraud, IT, cyber security and operational risk management help join the dots?
  • Updating the three lines of defence to align board-level risk appetite
  • Crossing silos to foster knowledge sharing and cooperation

Moderator: Tom Osborn, Editor, Risk Management, RISK.NET
Paul Berry,
Chief Risk Officer, MIZUHO INTERNATIONAL
Polina Ievskaya,
Head of Operational Risk & Financial Crime, MLRO, BANK OF IRELAND
Kevin McHugh,
Chief Risk Officer, BANK OF MONTREAL (IRELAND)
Claude Stephan,
Global Head of Operational Risk, GROUPE BPCE

*Audience Q&A
Submit your questions via sli.do

15:20

Afternoon coffee and networking break

 15:50

KEYNOTE ADDRESS: The Bank of England's approach to operational resilience

  • Our operational resilience programme
    • Impact tolerance
    • Micro prudential supervisory approach
    • Macro approach including sector mapping
    • International coordination
  • Cyber risk within the operational resilience agenda
  • The cooperation approach to operational resilience with the banking industry, government agencies and other sectors

Charlotte Gerken, Director- Supervisory Risk Specialists, PRUDENTIAL REGULATION AUTHORITY - BANK OF ENGLAND

16:25

CHAMPAGNE ROUNDTABLES: Bring your questions, leave with your answers!

From session to roundtable- Take the day's most contentious issues and fully engage with your peers in small interactive roundtable discussions to drill down, best practice share and take away diverse approaches to the same challenge from your fellow industry peers.

  • Roundtable 1: Regulation
    Host: Andrew Sheen, Head of Operational Risk Regulatory Advisory, CREDIT SUISSE
  • Roundtable 2: Cyber risk and data security
    Host: Gilles Mawas, Senior expert - Cyber/IT and Third party risk, BNP PARIBAS CIB
  • Roundtable 3: Outsourcing/ vendor risk
    Host: Michael Bartholomeusz, Chief Risk Officer, FLOOD RE
  • Roundtable 4: Conduct risk
    Host: Anna Decarli, CANTOR FITZGERALD
  • Roundtable 5: Organisational change
    Host: Veronica Lazenby, CAO & EMEA Head of Operational Risk, BNY MELLON
  • Roundtable 6: RCSAs and risk appetite
    Host: Rae Johnstone, Head of Operational Risk Reporting, BANCO SANTANDER
  • Roundtable 7: ORM to ERM: OpRisk management concepts portable to Enterprise Risk Management
    Host: Jenny Birdi, Global Head of Operational Risk Audit, HSBC
  • Roundtable 8: Convergence of operational and cyber risk
    Host: Chris Lovett, Director, RQA - Technology Risk Management (EMEA & APAC), BLACKROCK
  • Roundtable 9: The impact of fintech and innovation on operational risk
    Host: Andrew Bell, Head of Operational Risk, Change and Use Test Measurement, SANTANDER UK
  • Roundtable 10: 3LODs
    Host: Drone Chowdry, Managing Director, Head of Global Markets Europe & Americas, NATIONAL BANK OF ABU DHABI

17:15

CHAIR'S CLOSING REMARKS

Marike Dokter, Director - Operational Risk, Internal Audit, BARCLAYS

17:20

Networking drinks reception

19:00

OpRisk Awards ceremony

Conference Day 2, 14th June 2017

08:30

Registration and refreshments

09:00

CHAIR'S OPENING REMARKS

09:10

KEYNOTE ADDRESS:The impact of Brexit on the U.K and European financial industry - Preparing for the unexpected

Andrew Milligan, Head of Global Strategy, STANDARD LIFE INVESTMENTS

09:45

KEYNOTE ADDRESS:Cyber to Insider - how organisational culture can affect threats to your business

Christopher Greany, Managing Director, Head of Group Investigations- Chief Security Office, BARCLAYS

*Audience Q&A
Submit your questions via sli.do

10:15

KEYNOTE PANEL: Digital disruption in the financial markets and its impact on operational risk

  • What's the C-level view of blockchain, virtual currencies and distributed ledger? Is it added complexity or added security?
  • How do you set up your risk appetite and risk governance to respond to new emerging risks from digital disruption?
  • Understanding how to adapt oversight, processes and tools to support real time digital innovation
  • Fintech, blockchain, faster payments- How does it impact operational risks?

Moderator: Tomas Hazleton, Former Chief Risk Officer, Formerly C. HOARE & CO.
Claude Stephan,
Global Head of Operational Risk, GROUPE BPCE
Andrew Bell,
Head of Operational Risk Control, Product & Change, SANTANDER UK
John Scott,
Chief Risk Officer, ZURICH INSURANCE GROUP

*Audience Q&A
Submit your questions via sli.do

11:00

Morning coffee break and networking

STREAM 1 : OpRisk losses and modelling

11:30

CHAIR'S OPENING REMARKS

Luke Carrivick, Head of Analytics and Research, ORX

 11:35

PRESENTATION: Systemic operational risk

  • What is systemic risk?
  • Delving into the causes of systemic operational risk
  • How to mitigate it?
  • Case studies and lessons learnt

Linda Jaka, Head of Governance, Risk Integration and ERM, STANDARD BANK

 5 min intermission allowing participants to change streams

 12:10

PANEL DISCUSSION: Types of operational risk models

  • Can op risk modelling be rescued through Pillar 2?
  • Evaluating the different models- scenario model, LDA model, loss forecasting, auto aggressor model
  • Delving into challenges, benefits and market practices
  • Sensitivity test based on economic scenarios
  • Where do we go from here? Moving models away from capital calculations to risk management

Moderator: Luke Carrivick, Head of Analytics and Research, ORX
Clémentine Marie,
Risk Quantification and Modelisation Expert, ELSEWARE
Dimitris Bartzilas,
Head of ORM Capital, CREDIT SUISSE
Julie Finnis,
Head of Operational Risk Governance and Reporting, SANTANDER UK

12:55

Lunch and networking break

14:00

LIVE INTERVIEW: Conduct and behavioural risk

  • What are the drivers of conduct risk
    Evaluating the way major banks approach conduct risk
    What are the metrics used to monitor conduct exposures?

Moderator: Rajat Baijal, ‎Head of Enterprise Risk, CANTOR FITZGERALD
Enda Twomey,
Risk Lead, ULSTER BANK
Victoria Stubbs,
Chief Risk Officer, THE CAMBRIDGE BUILDING SOCIETY
Katrina-May Kwan,
EMEA Deputy Head of International Risk, Corporate Risk, WELLS FARGO

 5 min intermission allowing participants to change streams

 14:45

AUTHOR'S PANEL: The future of operational risk standards

  • Operational risk, big data and fintech- looking to the future
  • Operational risk best practice
  • Technology issues in oprisk
  • Pragmatic operational risk management

Moderator: Diane R. Maurice, Technical Advisor- Office of Technical Assistance - International Banking, U.S. DEPARTMENT OF TREASURY
Rajat Baijal, ‎
Head of Enterprise Risk, CANTOR FITZGERALD
Taj Chowdhury,
Information Management and Technology officer, LSE

STREAM 2 : ORM

11:30

CHAIR'S OPENING REMARKS

Marike Dokter, Director - Operational Risk, Internal Audit, BARCLAYS

 11:35

PRESENTATION: Using cognitive capabilities within governance, risk and compliance

  • What is Cognitive capabilities
  • How can we leverage cognitive within GRC
  • Improve quality of data
  • Create connections and improve visibility
  • Using cognitive to understanding regulatory compliance

James Melville, GRC Specialist, IBM

 5 min intermission allowing participants to change streams

12:10

PANEL DISCUSSION: Risk appetite and KRIs

  • Should the RAS be the first source of top-down KRIs?
  • Are resources that calculate op risk capital that's more quant related different than RCSA resources that's more qualitative?
  • Can the risk appetite level and the tolerance level be at the same point?
  • Operating outside of the appetite
  • Setting KRIs for reputational risk and conduct risk
    KRI to measure culture (perhaps YoY surveys)?

Moderator: Marike Dokter, Director - Operational Risk, Internal Audit, BARCLAYS
Craig Wilson,
Head of Operational Risk, ATOM BANK
Danny Frost,
Head of Operational Risk Management EMEA & APAC, AIG ASSET MANAGEMENT (Europe)
Liezl de Villiers,
Head of Risk Identification, AVIVA INVESTORS
Drone Chowdry,
Managing Director, Head of Global Markets Europe & Americas, NATIONAL BANK OF ABU DHABI

12:55

Lunch and networking break

14:00

PRESENTATION: Managing operational risk losses

  • How to validate loss data?
  • What are the common causes?
  • Where are the gaps in my key controls?
  • How are Market & Credit Risks transformed into Op Risk?
  • How to quantify critical non-financial impacts?
  • What have been the key 2nd line failings?

Michael Grimwade, International Head of Operational Risk, MUFG SECURITIES

 5 min intermission allowing participants to change streams

 14:45

PRESENTATION: Solving the ORM maze

  • How to effectively manage rising costs of compliance
    Ensuring easy access to right information (risk reports, risk heat maps, KRIs, etc.)
  • Developing loss databases to ensure firms have the historical data required
  • How to implement a consolidated ORM framework across the entire value chain

Brenda Boultwood, Senior Vice President of Industry Solutions, METRICSTREAM

STREAM 3 : The future of OpRisk

11:30

CHAIR'S OPENING REMARKS

Robin Murray, Managing Director, BCS CONSULTING

 11:35

SPOTLIGHT ON: A new operational risk insurance policy

  • Overview of an industry-first OpRisk dedicated insurance policy backed by OpRisk bonds
  • Insurance is a valuable tool for banks supporting management of OpRisk exposures
  • How insurance could be recognised in a standardised capital framework

Dimitris Bartzilas, Head of ORM Capital, CREDIT SUISSE

 5 min intermission allowing participants to change streams

 12:10

 

PANEL DISCUSSION: The evolution of control frameworks in non-financial risk management

  • Defining control frameworks and libraries
  • Control monitoring, assuring and testing:
  • Achieving the right balance
    • Driving consistency
    • Efficiency vs effectiveness
    • Regulator satisfaction
    • Practical solutions

Moderator: Robin Murray, Managing Director, BCS CONSULTING
Andrew Sheen,
Head of Operational Risk Regulatory Advisory, CREDIT SUISSE
Campbell Davidson,
Head of Operational Risk Design, RBS
Koral Anderson,
Managing Director within their Chief Operating Office, DEUTSCHE BANK

12:55

Lunch and networking break

14:00

LIVE INTERVIEW: Managing third party risk

  • How do banks approach vendor risk?
  • What are the expectations around internal BCP for vendor outage?
  • Ensuring the first line of defence understands vendor risk, builds adequate monitoring and escalates out-of-tolerance metrics in a "standard" manner
  • How to evaluate country and economic risk for offshore vendors
  • How to detect vendor fraud?

Moderator: Robin Murray, Managing Director, BCS CONSULTING
Anand Dahihandekar,
Executive Director- Sourcing, Outsourcing and Vendor Risk Management, UBS
Gilles Mawas,
Senior expert - Cyber/IT and Third party risk , BNP PARIBAS CIB

 5 min intermission allowing participants to change streams

 14:45

PRESENTATION in stream 2

STREAM 4 : FinTech/RegTech

11:30

CHAIR'S OPENING REMARKS

Dr Simon Ashby, Associate Professor of Financial Services, PLYMOUTH BUSINESS SCHOOL

 11:35

PRESENTATION: Big data- effective data management and analytics in the new age

  • How to keep up with the growing demands for quicker and more detailed risk intelligence, based on the processing of ever-growing volumes of data
  • How can data be controlled, efficiently delivered and kept transparent and auditable?
  • Why is big data being considered a threat to the industry?

Bertrand Hassani, Honorary Reader, UCL; Associate Researcher, UNIVERSITÉ PARIS 1 PANTHÉON-SORBONNE

 5 min intermission allowing participants to change streams

 12:10

PANEL DISCUSSION: Blockchain technology: emerging opportunities and risks

Moderator: Dr Simon Ashby, Associate Professor of Financial Services, PLYMOUTH BUSINESS SCHOOL
Alpesh Doshi,
Partner, REDCLIFFE CAPITAL
Dr. Mostafa Mostafavi,
Vice President-Quantitative Risk and Capital Strategies (QuaRCS), CREDIT SUISSE
Tom Dalglish,
Head of Technical Services - Applied Innovation, HSBC

12:55

Lunch and networking break

14:00

WAR GAMES: Responding to a cyber security breach

Simulation of 3 cyber breaches: phishing, malware and insider threat

  • Hierarchy of response- who are the 1st and 2nd responders?
  • How will C-level executives report back to the board?
  • The role of cyber risk practitioners to patch up the breach
  • Op risk managers and getting systems and servers back up
  • Evaluating reputational damage
  • Handling PR communications

 5 min intermission allowing participants to change streams

 14:45

WAR GAMES: ....continued

15:15

Afternoon coffee and networking break

15:45

ALL-STAR PANEL: Redefining the 3 LODs across op risk and cyber risk

  • If 2LOD is supposed to be the police within the organization, is the 3LOD the judge?
  • How best should the 1LOD demonstrate their value to the businesses they support?
  • Ensuring the 1LOD and 2LOD safeguard information security
  • How to address the potential redundancy of testing across the 3LOD?
  • How much controls testing does the 2LOD execute? Does it vary for IT vs other control types?
  • How to enhance the communication between the 1st and the 2LOD for more effective op risk and cyber risk management?
  • Is it common to have a "1.5" LOD that links the risk management activities in the 1LOD with the 2LOD?
  • Do we need a 4LOD?

Moderator: Tom Osborn, Editor, Risk Management, RISK.NET
Jenny Birdi,
Global Head of Operational Risk Audit, HSBC
Sam Lee,
Head of Operational Risk, SUMITOMO MITSUI BANKING CORPORATION
Lisa Riordan,
Head Of Operational Risk, CITI
Steven Major,
Managing Director, EMEA & SRU Head of Operational Risk, CREDIT SUISSE

*Audience Q&A
Submit your questions via sli.do

16:30

CHAMPAGNE KEYNOTE: Barings and beyond - The changing face of operational risk

Nick Leeson, The original ‘rogue trader' renowned for the Barings Bank collapse in 1995

*Audience Q&A
Submit your questions via sli.do

17:05

CHAIR'S CLOSING REMARKS

Marike Dokter, Director - Operational Risk, Internal Audit, BARCLAYS

17:10

End of conference