2021 Agenda

Fraud & FinCrime Focus day


Day 1 - Opening remarks

09:00 - 09:10

Tom Osborn

Editor, risk management

Tom Osborn is the desk editor of's risk management coverage. Prior to joining Risk, he reported on the futures and foreign exchange industries for Dow Jones' Financial News and the Euromoney group of publications.

Tom holds a bachelor's degree in English literature from the University of Warwick, UK.


Insider fraud: effectively managing security and controls in an era of volatility
10 questions on...

09:10 - 09:50

Managing insider fraud can be complex. With the current economic volatility and employee morale at an all-time low, how are leading FIs practically managing the risk of insider fraud? Hear how industry specialists are employing practical tools and leveraging innovative technologies to conquer insider fraud and build reputational and consumer trust.

Anthony Campbell

Director new business sales enterprise fraud

Bottomline Technologies

Chandrra Sekhaar

Head of internal audit

Mizuho Bank

John Keogan

Head, fraud risk – Internal fraud prevention

Standard Chartered Bank

Svetlana Belyalova

Head of operational risk management

Rosbank Societe Generale Group

New horizons: the regulatory landscape


Day 2 - Opening remarks

09:00 - 09:10


The future of resilience: how firms are managing in an evolving regulatory environment
10 questions on...

09:10 - 09:50

At the close of March, UK regulators made serious headway on operational resilience as they published final policy for the UK Prudential Regulation Authority (PRA), rules on outsourcing and third party risk management while the Basel Committee on Banking Supervision offered the Principles for Operational Resilience and revised Principles for the Sound Management of Operational Risk. In this fast-paced time of change, how are FIs keeping up to speed, building best practices, and remaining compliant?

Andrew Sheen


AJ Sheen Consulting Limited

Andrew Sheen is best know for the 8 years he spent at the UK regulator, firstly in the FSA and subsequently at the PRA.

In his time with these authorities Andrew was manager of the Operational Risk Policy Team before moving to head the team responsible for assessing Operational Risk frameworks in a wide variety of financial institutions. Andrew also represented the UK on the Basel Committee for Banking Supervisors Operational Risk Working Group and the European Banking Authority’s Operational Risk Working Group. After leaving the PRA Andrew became Head of Operational Risk Use and Embedding at HSBC and subsequently joined Credit Suisse as the Head of their Operational Risk Regulatory Risk Management capability.

In 2019 Andrew retired and set up a consultancy to provide assistance and training in Operational Risk matters. Andrew actively promotes the development and discipline of Operational Risk and is a Fellow of the Institute of Operational Risk. He produced papers on Operational Risk with colleagues at the PRA and is a regular speaker and panelist at Operational Risk Conferences globally. 

Amalie Korning Wedege

Head of sanctions & embargos

Danske Bank Group

Bio: As the global Head of Sanctions & Embargoes for the Danske Bank Group, Amalie has overall responsibility for the global development, implementation and improvement of the Danske Bank Group’s Sanctions Compliance Program, as well as leading the Sanctions Compliance unit in Danske Bank and associated teams. She is the former Head of the Sanctions Framework & Compliance Unit of Danske Bank, following previous roles in a Nordic peer bank and advisory positions in the security and professional services sectors. She holds an M.Sc. in Security Risk Management from the University of Copenhagen, a B.Sc. in International Business & Politics from the Copenhagen Business School

Stefana Brown

Head of operational risk

Legal & General Insurance

I am experienced Operational Risk Professional with over 17 years in the financial services industry (14 in risk). I have  spent 10 years with Lloyds Banking Group, moving to M&G investments for 4 years and the last three with L&G, which has given me a broad exposure to banking, asset management and more recently insurance.  Since commencing my career in banking I have been proactively involved in the Diversity & Inclusion conversation and have been a member of various Inclusivity forums and Groups.

Charles Nicholls

Enterprise Risk Solutions Specialist


Charles Nicholls is an Enterprise Risk Solutions Specialist and currently serves as the Senior Sales Executive at MetricStream.

Prior to MetricStream, Charles has held various Sales, Audit and Enterprise GRC solution positions for Thomson Reuters, Refinitiv, Galvanize and BT.

With more than 30 years of experience, Charles was also the founder of the Inspiration Sales Consultants company, which offered Sales and Marketing Consulting services to Financial Markets.


Data Harmonization and the ever-evolving global regulatory mandates
Panel discussion

10:05 - 10:45

Standing still is not an option in today’s evolving regulatory environment. Without adapting to new technologies, products and regulations, FIs will struggle to keep up with the industry needs of tomorrow in a manner that facilitates smarter, and more consistent use of data.

In this session, we will explore the evolving regulatory mandates across the world and its impact on data required to support the reporting of OTC derivatives. With countries such as Australia, the EU, Hong Kong, Japan, Singapore, the UK, the US, all requiring amended reporting from Q3 2022 onwards, the panel will examine the use of the data standards driven identifiers to facilitate evolving regulatory mandates, and consider the impact on market participants and market infrastructure alike.

Our expert panel will discuss how you can meet your business targets, stay compliant and maximize the value of reporting and reference data in an ever-complex regulatory environment.

Discussion points:

  • What are the new regulatory requirements for OTC derivative data and reporting
  • How best to respond to market dynamics and regulatory requirements
  • Leverage advanced analytics and data management tools to mitigate risk and drive profitability
  • What is the future of regulation from a data perspective?
Malavika Solanki

Management team

Derivatives Service Bureau (DSB)

Malavika Solanki is part of the Management Team at the Derivatives Service Bureau, (DSB), a global numbering agency for OTC derivatives that allocates ISINs, CFI codes and FISNs - all recognised and adopted ISO standards for identifying, classifying and describing financial instruments. The DSB will in due course also provide UPIs, following recent nomination by the Financial Stability Board. Malavika has worked in the OTC derivatives market for over 20 years, is part of the team that oversees the DSB and was previously responsible for the development of LCH. Clearnet’s credit default swap clearing service. Malavika’s experience lies predominantly in launching and scaling new ventures across a variety of OTC derivative asset classes, with skills focused on service and product development and business modelling. Malavika is a graduate of London Business School’s Executive MBA programme and enjoys mentoring high-growth, fintech teams.

Kriston Winters

Managing director, MarkitSERV

IHS Markit

Head of Legal, Risk, Compliance and Government and Regulatory Affairs, Kirston is responsible for ensuring compliance with our regulatory and market strategy. 

Appointed at the inception of MarkitServ in 2009, Kirston has held various roles; most recently, Managing Director, Head of Risk, Regulatory and Market Strategy, previously as Managing Director, co-Head of Product Management and was also responsible for its global cross-asset, real-time public and regulatory transaction reporting service, as well as leading product management for IHS Markit’s MiFID II services. Prior to this, Kirston was Director of Business Development at DTCC, and earlier in his career he also held various roles in OTC derivatives at Barclays Capital. Kirston holds a BSc in Economics from the University of Manchester.

Harry McAllister

Information architect, global markets

BNP Paribas

Ajay Shamdasani

Staff journalist


Demystifying global regulatory expectations and taxonomies
Panel discussion

10:30 - 11:30

From the Basel Committee, PRA, FCA, The Bank of England through to MAS and the OCC, how are firms keeping abreast of guidance, policy, and best practices across their regional operations? Join our industry experts as they discuss how to demystify global regulations to develop a comprehensive operational resilience framework that transcends your regional operations.

Prof. Simon Ashby

Professor of Financial Services

Vlerick Business School

Dr Simon Ashby is Professor of Financial Services at the Vlerick Business School. Prior to this he worked as a financial regulator for the UK Financial Services Authority (writing policy on risk management) and a senior risk manager in a number of top UK financial institutions (covering both credit and operational risk).
Simon has a PhD in corporate risk management and has published many academic papers and industry reports on risk, financial services regulation, banking and insurance. His current research interests include: cyber risk, risk culture and operational risk management.
Simon is a Fellow and former Chairman of the Institute of Operational Risk and a Director and Audit and Risk Committee Chair of Plymouth Community Homes.

Luke Carrivick

Head of research and information


Luke is Head of Research and Information at ORX where he leads many industry initiatives spanning Operational risk modelling and management. He is also responsible for delivery of a wide range of ORX information and benchmarking including Loss Data, ORX News and the Scenarios Program. Prior to Joining ORX Luke held a variety of positions in Banking, Technology and Academia. Dr Carrivick holds an MBA, PhD and M.A in Mathematics from Cambridge University.

Nicola Yiannoulis

Digital finance team leader

European Banking Authority

Nicola Yiannoulis is the Digital Finance Team Leader at the European Banking Authority. She has been at the EBA since inception and has led the EBA’s work on ICT risks since 2015 developing key policy papers related to cloud, cybersecurity and financial innovation. Nicola leads EBA engagement in these topics in European and international fora and is a member of subgroups of the G7, Basel Committee, European Systemic Risk Board and the European Central Bank. She is currently serving as the Chair of the EBA subgroup on Innovative Products.

Prior to the EBA, Nicola worked at the EBA predecessor - the Committee of European Banking Supervisors, and the UK Financial Services Authority. She has a degree in European politics from the University of Southampton and an MSc (Distinction) in International Finance from CERAM Sophia Antipolis, European Business School.

New horizons: operational resilience


Day 3 - Opening remarks

09:00 - 09:10


The future of resilience: Moving beyond COVID, what’s next?
10 questions on...

09:10 - 09:50

How FIs are building resilience following digital adoption at pace The pandemic forced digital adoption at an unparalleled rate. Financial institutions, preparing timelines for a digital transformation project that spanned years, effectively pressed fast forward, condensing their activities into a matter of months. Con sumers across the globe bucked tradition to move their activities online. With recovery on the horizon, these behaviors are set to stay. In the face of such speedy changes to consumer behaviors, how are FIs building and ensuring operational resilience?

Vicki Gavin

The Cyber Coach

Cyber Rescue Alliance

Vicki Gavin is recognized as an expert in cyber security. She was Cyber Security Woman of the Year and Security Serious Unsung Hero Awards, Marathon (Wo)man. She has been an invited speaker at an array of industry conferences including Info Crime Summit, InfoSec Europe and Enterprise IT Security Conference and is Chairperson of the Women's Security Society Board (2016 - Present). Currently she is Head of Cyber Risk at Artemis Fund Management.  Previously she was Data Protection Officer and Head of Information Security at the Northview Group responsible for managing both privacy and security risk.  She joined Northview from The Economist Group where she was Compliance Director, Head of Business Continuity, Information Security and Data Privacy establishing the firm’s cyber security and compliance programmes. Prior to this she was Head of Business Continuity and Business Risk at Barclaycard, Head of Recovery Planning & Crisis Management at Barclays Bank, and held various positions at Dresdner Kleinwort Wasserstein after emigrating from Canada. Vicki is MBCI and CRISC Certified, holds a BSc in Physics and a postgraduate Diploma in Teaching Adults.

Angela Johnson de Wet

Head of Governance and Compliance - Cloud Enabled Business Transformation

Lloyds Banking Group

Head of Governance and Compliance - Cloud Enabled Business Transformation

Ange is responsible for Governance and Compliance for Lloyd Banking Group’s Cloud Enabled Business Transformation Programme. Before her current role, Ange was Head of Cloud and Technology Change Risk.

Prior to working at Lloyds, Ange led transformation teams and programmes at Deutsche Bank including: Cloud Security, Risk and Compliance, Anti-Financial Crime Analytics, Data Quality People Change and Money Markets Finance, Risk and Regulatory Reporting. 

Before joining Deutsche Bank, Ange worked as a Senior Manager at EY across Asia Pacific and EMEIA within the Financial Services Organisation focusing on Corporate Banking and Capital Markets transformation and business, technology and programme advisory. Ange started her career at IBM in Australia working as a developer, tester, designer and then business analyst and project manager.

Ange has an honours degree in Mechanical Engineering (Mechatronics / Robotics) and Computer Science from the University of Melbourne, Australia.

Gennaro Scalo

Director, EMEA


Gennaro Scalo is responsible for ARCHER IRM business and Go to Market strategy across Europe, the Middle East, and Africa. In his role he is responsible for the overall success of both Archer’s customers and business. Gennaro has a career that spans the broader areas of governance risk and compliance (GRC), and information security. He has helped organisations build integrated functions to address the many challenges associated with risk, including risk management, regulatory compliance, business continuity, disaster recovery, e-discovery, cyber investigations, computer forensics, incident response, IT audit, records management, and privacy. In his many roles he has worked alongside leading organisations to help define strategic, efficient, sustainable, and integrated risk programs

Ronald van der Wal

Head of risk management

MUFG Securities (Europe) N.V


Non-Financial Risk Management - it’s the culture, stupid!
Panel discussion

10:00 - 10:50

In the forthcoming RiskBooks title, 40+ authors will demonstrate how successful Non-Financial Risk Management looks like and what the tools of the trade have learned and are still learning from COVID-19. The editor will discuss with four authors which implications COVID-19 has on a bank’s resilience with a focus on behavioral elements - from risk culture and the overarching framework of resilience over the biases in scenario analysis to human elements in decision-making on outsourcing.

Prof. Dr. Thomas Kaiser

House of Finance

Goethe-Universität Frankfurt

Thomas Kaiser has been working on risk management for more than 25 years. He is the founder of Professor Kaiser Risk Management Consulting and teaches Risk Management as an honorary professor at Goethe University as well as at other institutions. He is also active in executive education at Goethe Business School in Frankfurt and elsewhere and is organizing and leading conferences and seminars as well as speaking at conferences nationally and internationally.

In his long-time affiliation with KPMG, he was responsible for advising leading banks and insurance companies globally on Non-Financial Risk Management. Thomas has also worked for Deutsche Bank, Commerzbank and HypoVereinsbank on Operational Risk and with WestLB on market risk topics.

Thomas is the editor of the latest RiskBooks title „Non-Financial Risk Management: Emerging stronger after COVID-19“ and is co-author/editor of the RiskBooks titles “An Introduction to Operational Risk” and “Reputational Risk Management in Financial Institutions” and has written numerous articles and several further books.

He is a member of the advisory board of FIRM (Frankfurt Institute of Risk Management and Regulation) and various other industry associations. Thomas holds a master’s degree in business administration from Saarbrücken University and a PhD in financial econometrics from Tübingen University.

Prof. Simon Ashby

Professor of Financial Services

Vlerick Business School

Dr Simon Ashby is Professor of Financial Services at the Vlerick Business School. Prior to this he worked as a financial regulator for the UK Financial Services Authority (writing policy on risk management) and a senior risk manager in a number of top UK financial institutions (covering both credit and operational risk).
Simon has a PhD in corporate risk management and has published many academic papers and industry reports on risk, financial services regulation, banking and insurance. His current research interests include: cyber risk, risk culture and operational risk management.
Simon is a Fellow and former Chairman of the Institute of Operational Risk and a Director and Audit and Risk Committee Chair of Plymouth Community Homes.

Christian Hunt


Human Risk

Christian is the founder of Human Risk, a Behavioural Science led Consulting and Training Firm, specialising in the fields of Ethics & Compliance. He was formerly MD at UBS where he was Head of Behavioural Science - a role created specifically for him, following his pioneering deployment of it within Compliance.

Christian joined the Firm in Compliance & Operational Risk Control, leading the function globally for UBS Asset Management and regionally for UBS Europe, Middle East & Africa (ex Switzerland). Prior to joining UBS, he was Chief Operating Officer of the UK Prudential Regulation Authority (PRA), a subsidiary of the Bank of England responsible for regulating financial services. Christian was Head of Department, International Banking Supervision at the PRA and its predecessor the Financial Services Authority.

He has also been a Principal in a Family Office and worked for Deutsche Bank, London in Investment Banking. While at Deutsche, he spent two years on secondment at the Panel on Takeovers & Mergers, the UK Takeover Regulator. Christian began his career at Arthur Andersen working in regulatory and financial consulting.

He is a Fellow of the Institute of Chartered Accountants of England & Wales, a Fellow of the Royal Society of Arts and holds an Masters from the University of Oxford. He is a Member of the Global Association of Applied Behavioural Scientists. Christian speaks and writes regularly about Behavioural Science and human risk. He also hosts and produces the Human Risk podcast.

Claudia Meyer

Global Head of Operational and Reputational Risk Management at Group Risk

Allianz SE

Since 2013, Claudia is the Global Head of Operational and Reputational Risk Management at Group Risk, Allianz SE. In her role, she designed and globally rolled out the IT-based Integrated Risk and Control System, the transformation risk management framework and established an internal operational risk capital model under Solvency II. Before, she was senior enterprise risk manager in Allianz Asset Management AG for three years. She also worked as Head of Client Services at Société Générale Securities Services and spent 15 years working for HypoVereinsbank/Unicredit, working for five of those years as a senior operational risk manager leading the Basel II, pillar 2 project. Claudia is Vice Chair of the Operational Risk Exchange Consortium (ORX) and a member of the Institute of Operational Risk (IOR). She holds two Masters in Business administration and in Economics.

Marion Bürgers

COO compliance function


Marion Buergers is COO of the Compliance Function at HSBC Germany since 2017. She joined the bank in 2013 as Operational Risk Manager and became Head of Operational Risk Management in 2015. Marion has more than 15 years experience in managing people, projects and risks in financial institutions. Prior to working at HSBC she managed, amongst others, local and international operational risk projects in a consulting firm.  Before that, she was Head of Risk Business Management & Reporting at WestLB AG New York Branch. Marions professional experience includes non-financial risk management in the first and second line of defence at various global financial institutions. Transformation and implementation projects, regulatory audit liaisons and outsourcing requirements are amongst her specific areas of expertise and focus in her current as well as in previous roles. Marion holds a degree and diploma in business economics and a certificate as change professional.


Implementing and developing organizational resilience across the organization

11:05 - 11:35

Dr. Ariane Chapelle

Managing partner | Risk management advisory, training, insights

Chapelle | Risk Training

Dr. Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.


Environmental, Social, and Governance (ESG): The Missing ‘R’ for Resilience

13:30 - 14:30

In time of significant climate and social turbulence, regulatory scrutiny, and investor expectation, Environmental, Social, and Governance (ESG) is increasingly at the heart of what it means to build a more risk-aware and resilient organisation.

In fact, a recent article from the World Economic Forum suggests ESG is missing a letter – ‘R’ for resilience.

“From the pandemic and devastating weather events of last year to a restive and divided set of social movements, the growing pace of upheavals points to the fact that ESG measurement doesn’t just need more uniformity, rigor and breadth. It also needs an additional variable in order to assess businesses’ capacity to effectively recover, adapt and grow in the face of shocks and stress: resilience.”

Simply put, it is increasingly clear that investors can no longer outrun or ignore social and environmental problems. All evidence points to continued business and financial disruption in the years ahead.”

World Economic Forum, “ESG is missing a metric: R for resilience”, June 2021

Join Fusion Risk Management’s for a roundtable discussion exploring how risk and resilience is leading the way in amidst growing, quickly-evolving and unpredictable climate and social threat. 

Paula Fontana

Senior director of product marketing

Fusion Risk Management

New horizons: cyber risk, TPRM and ICT


How Climate Change may impact Operational Risk

10:05 - 10:45

  • Climate Change: Physical & economic consequences and behavioral changes;

  • Translation into losses by applying the Ten Laws of Op Risk; and

  • Tailored assessment approaches for the three BofE scenarios

Michael Grimwade

Head of Operational Risk


Michael Grimwade first worked on Operational Risk Management 25 years ago. He is Head of Operational Risk for ICBC Standard Bank and has previously held senior Operational Risk management roles at MUFG Securities, RBS and Lloyds TSB, and he has also been a Director of the Institute of Operational Risk. Michael is the author of a number of articles and papers on scenario analysis techniques, climate change, quantifying emerging risks and modelling Operational Risk capital. He received an award in 2014 from the Institute of Operational Risk for his contribution to the profession. His second book, “Ten Laws of Operational Risk” is due to be published in December 2021.


The future of supply chain risk: what's next for TPRM?
Panel discussion

10:00 - 10:40

In today’s complex and volatile global markets, third-party relationships are a critical source of competitiveness and growth. However, the interconnectedness of today’s environment and the growing dependence on third parties creates a new level of vulnerabilities. Are existing programmes keeping up with the challenge?

Ryan Manyika

Third-party risk solutions engineer, CIPP/E, CIPM


Svetlana Belyalova

Head of operational risk management

Rosbank Societe Generale Group

Hasintha Gunawickrema

Chief control officer, wealth and personal banking



Data Compromise: Bad Actors, Breaches and Controls
OpRisk Working Group

12:15 - 13:00

Rajat Baijal

Managing director, global head of enterprise risk

Cantor Fitzgerald

Rajat Baijal is the Managing Director – Global Head of Enterprise Risk at Cantor Fitzgerald. In this role, he is responsible for designing and embedding a robust Risk Framework across the firm. This includes articulating and implementing a robust Risk & Control Self-Assessment (RCSA), Risk Event Management, Key Risk Indicators etc. and ensuring that the Board is suitably informed about all material issues.

Rajat has an MBA in Finance and has previously worked for Kensington Mortgages, Lloyds Banking Group and Aviva specialising in global implementation of their Risk Framework. Rajat is a regular speaker at risk conferences across London and New York and has authored a number of articles for risk journals/textbooks.