2020 Agenda


Resilience in a time of uncertainty

09:00 - 09:30

Nick Strange

Director, supervisory risk specialists

Bank of England

Nick Strange is Co-Director of the Supervisory Risk Specialists Directorate at the Prudential Regulation Authority in the Bank of England. Previously Head of the Credit Risk and then the Operational Risk and Resilience Divisions in SRS, Nick has now been at the regulator for 14 years. Prior to joining the FSA (the predecessor to the PRA), Nick was a Director in KPMG’s Financial Risk practice.

Nick is also a member of the Global Association of Risk Practitioners’ Financial Risk Management examination committee, a qualified Chartered Accountant and a holder of the Institute of Directors’ Certificate of Company Direction.


COVID-19 panel: from crisis to a new normal

09:30 - 10:30

  • What's next
  • What will change
  • What is the new normal
Jeff Simmons

Managing director, head of enterprise risk management EMEA


Jeff Simmons joined the Bank of Tokyo Mitsubishi UFJ ("BTMU") in June 2014 as the Head of Enterprise Risk, tasked with creating the function.

Prior to joining the bank he spent some 20 years working in the Risk Management arena, this included Market Risk, Credit Risk, Risk Model Validation and Regulatory Risk consulting.

At BTMU his responsibilities include the development of a Regional Risk Appetite Framework, including the design and implementation of a forward looking risk appetite framework which can be used for strategic decision making and control purposes. He is also developing an Integrated Stress Testing framework, and subsequently integrating this with the Risk Appetite framework including the analysis of the Banks forecast under varying macro economic environments. He is now working extensively with both the Tokyo based Head Office and the continental offices to develop a global framework in these 2 areas. Over the past year he has been working cloely with the Amsterdam based subsidiary in the development of the ICAAP/ILAAP and SIRA Frameworks.

He is also responsible for the implementation of an EMEA Risk Governance framework, this involves him working closely with the Regional offices to ensure that there is a standardised and efficient Risk Framework across the region.


Veronica Lazenby

Chief risk officer

Jupiter Asset Management

Veronica Lazenby was appointed to the role of Chief Risk Officer in February 2020. Veronica has over 20 years’ experience in financial services and risk management, having begun her career as a management consultant. She subsequently held senior risk management roles at Schroders, Royal Bank of Scotland and Barclays.

Before joining Jupiter, Veronica worked for BNY Mellon for over five years, most recently as UK Chief Risk Officer responsible for the risk management of the firm’s UK legal entities which included setting and overseeing the implementation of their risk strategy.

Prior to this, she spent eight years at Barclays, including a role as Operational Risk Director for Barclays Retail and Corporate Banking business, responsible for all aspects of operational risk management.

Soren Andersen

Chief risk officer

Nordea Asset Management

Terri Duhon

Non-Executive Director and Risk Chair


Terri Duhon is the Chair of the Board of Morgan Stanley Investment Management for the EMEA business. She is also on the board and Chair of Risk Committee for Morgan Stanley International, on the board and Chair of Risk Committee for Rathbone Brothers plc, an Associate Fellow at The Said Business School at Oxford University, on the MIT Corporation Visiting Committee and a motivational speaker for Speakers for Schools.

After graduating from MIT in Math, Terri started her career at JPMorgan and spent 10 years working as a derivative trader. In particular she was part of the team that developed the credit derivative market globally as documented in Fool’s Gold.  Later she became an entrepreneur and started a consulting business where she lead expert witness teams in unwinding some of the more complex products from the credit crisis. She has been on the board of CHAPS Co, the board of Operation Smile and was a founding member of the Women’s Leadership Group for the Prince’s Trust. She is the author of How the Trading Floor Really Works.    

David Glendinning

Chief risk officer UK

Société Générale


Reconsidering the cyber threat landscape: lessons learned from the CISOs office panel

10:30 - 11:30

Karan Jain

CTO | Institutional Banking | Founder | Fintech Advisor

Fintech advisor

Matthew J., Lang

CISM, CISA, Chief information security officer


Information Security Leadership that enables the business, while reducing security risks for the organization, and raising the security posture for the enterprise.

My vision for every organization is to improve their security posture. I can achieve this by implementing the right tools with the right people at the right time. Pair my experience as an executive of Information Security with a strategic mindset, a tactical skillset, as well as team member cooperation, and I can help ensure the security of SECU.

To better focus on information security and, consistently, deliver cost effective results, we will incorporate risk-based decision making with our aligned technology initiatives and business goals.

Some recent successes:

  • Cost saving initiative at Bank of America saw a return on investments of $55 (mil) annualized by reducing redundant insecure external data exchanges with a secure data exchange- an excellent example of saving money while improving the security posture in just 5 months.
  • Focusing on budgeting, I was able to reduce duplicate security systems at Belk, saving an annualized $1.5 (mil) in IT spending for their Information Security department with zero negative impact to security readiness or risk.  My ability to train, even at the Board of Directors level, allowed for executives to learn the complexity of Information Security while responding to a mock security incident.

I believe in mentoring and coaching individuals to push themselves out of their comfort zone, so they can perform at their highest level.  As a retired Navy Chief Petty Officer after 22 years, I continue to motivate and encourage employees to buy into the corporate vision and standards I expect the department to follow.

My career has included leadership roles at large and small companies.  I received my Bachelor of Science in Accounting from East Carolina University and am also a Certified Information Security Manager (CISM) and Certified Information Systems Auditor (CISA).  I am a founding member of the CISO Executive Network in Charlotte, NC and have recently completed the CISO Academy training with the FBI in Quantico, Virginia.

Jörgen Mellberg

CISO, Head of IT & DPO

Sparbanken Syd

Vicki Gavin

The Cyber Coach

Cyber Rescue Alliance

Vicki Gavin is recognized as an expert in cyber security. She was Cyber Security Woman of the Year and Security Serious Unsung Hero Awards, Marathon (Wo)man. She has been an invited speaker at an array of industry conferences including Info Crime Summit, InfoSec Europe and Enterprise IT Security Conference and is Chairperson of the Women's Security Society Board (2016 - Present). Currently she is Head of Cyber Risk at Artemis Fund Management.  Previously she was Data Protection Officer and Head of Information Security at the Northview Group responsible for managing both privacy and security risk.  She joined Northview from The Economist Group where she was Compliance Director, Head of Business Continuity, Information Security and Data Privacy establishing the firm’s cyber security and compliance programmes. Prior to this she was Head of Business Continuity and Business Risk at Barclaycard, Head of Recovery Planning & Crisis Management at Barclays Bank, and held various positions at Dresdner Kleinwort Wasserstein after emigrating from Canada. Vicki is MBCI and CRISC Certified, holds a BSc in Physics and a postgraduate Diploma in Teaching Adults.


Break and resilience clinic think tank

11:30 - 12:30

Rethinking resilience and business continuity: how has the pandemic impacted the way your organisation perceives and rolls out your resiliency strategy? Join leading practitioners and BC specialists in our interactive think tank as they explore how 2020 has universally reshaped operational resilience and fundamentally determined the future of BAU.


Live out of industry interview: managing health infrastructure through pandemic

12:30 - 13:00

David Yates

Head of resilience & emergency planning


David joined the NHS in 2014 and is Head of Operational Resilience for the Clinical Commissioning Groups for the NHS across Coventry & Warwickshire. He works with all the Hospital Emergency Planners and Resilience heads in all areas of Emergency Planning, Resilience and Response for the NHS in line with key areas of identified risk, both locally and nationally. He was heavily involved in the 2020 Coronavirus Pandemic, both in planning and operational response on behalf of the NHS. He is also the deputy Chair of the Coventry & Warwickshire Local Resilience Forum Tactical group.

Prior to working in the NHS David spent 12 years in the RAF, then upon leaving the Military a 20 year career in Firefighting, both in local authority and aviation branches, finishing his career at the rank of Chief Fire Officer. David has extensive knowledge and experiences of operational risk and incident command; with numerous qualifications in Civil Protection, Health &Safety, Fire safety and has worked both in the UK and overseas, being a Chief Fire Officer in the UAE and in Afghanistan, where he worked on behalf of NATO in the multi-national ISAF force in Kandahar for 3 years.


Lessons learned from crisis: what COVID-19 has taught us about resilience

14:30 - 15:30

Sophie Dupre-Echeverria

Chief risk officer

Gulf International Bank

Sophie Dupre-Echeverria is a risk practitioner working across risk & compliance disciplines at executive level to drive sustainable risk culture across organizations.

She worked at asset managers, private banks, corporate banks, big and medium sizes, mostly in the UK but always with international exposure, most recently UBS AM, Baring and Schroders.

She has joined Gulf international Bank as their Chief Risk Officer in January 2019.

Lisa Nowel

Chief Risk Officer

Monzo Bank

Paul Huggett

Head of Third Party Sourcing Risk Profile and Governance


Paul is currently the Head of Third Party Sourcing Risk Profile and Governance at the Bank of Ireland, responsible for the governance, oversight and reporting of the overall sourcing profile of the Bank in relation to all third party arrangements, including risk, supplier management and procurement processes.

He has held similar positions at Lloyds Banking Group, building a Supplier assurance programme, defining policy and setting Supplier customer treatment standards. He has also worked as an IT an operations outsourcing programme manager, implemented new global workflow platforms, run investment banking and retail operations teams and been a Head of Internal Audit. He splits his time between the UK and Dublin every week and is not happy that Ryanair don’t have a customer loyalty scheme.

Marilin Luna Butters

Global RCSA Methodology & CEEMEA Head of Operational Risk


Marilin Luna Butters is the Global RCSA Methodology & CEEMEA Head of Operational Risk for Citibank

Marilin has over 20 years of Financial Services experience having worked the last 13 years in Operational Risk Management (including 3 years in Compliance) and prior to that, having worked for 10 years in Finance, Credit Risk and Commercial Bank

  • Began her career in Banco de Credito del Peru as a Commercial Bank Relationship Manager and Credit Risk Analyst, after completing her Bachelor’s Degree in Economics
  • Joined Citi in 2002 in London, as a Financial Manager Associate, after completing her MBA at IESE (Barcelona)
  • Moved to Operational Risk in 2006, when she was appointed CEEMEA (Central Eastern Europe Middle East and Africa) Head of Capital Markets and Banking.  Since then her role has expanded to cover all the CEEMEA businesses
  • Since 2016 she has been in charge of Citi’s Risk & Control Self-Assessment (RCSA) methodology globally and of the design of the Governance, Risk and Compliance (GRC) methodology, policy and system, in partnership with senior stakeholders across the three lines of defence

Ben Davis

Head of business risk & controls

Sainsbury's Bank



SPOTLIGHT: Emerging risk: COVID triggered WFH, people and processes

Panel: Emerging risk: COVID triggered WFH, people and processes

16:30 - 17:30

Svetlana Belyalova

Head of operational risk management

Rosbank Societe Generale Group


SPOTLIGHT: Technology risk: people, cloud and digital transformation

Panel: Technology risk: people, cloud and digital transformation

16:30 - 17:30


  • Managing financial risk: overspend
  • How your firm can develop an exit strategy to mitigate disruption
  • Concentration risk of cloud services
Angela Johnson de Wet

Head of risk for IT change and new technologies, conduct, compliance and operational risk

Lloyds Banking Group

Svetlana Belyalova

Head of operational risk management

Rosbank Societe Generale Group


SPOTLIGHT: AI, ML, Analytics: what does the future hold?

Panel: conduct risk, remote working and crisis

15:30 - 16:30

Charles Forde

Group head of operational risk



SPOTLIGHT: Diversity and inclusion

Panel: Diversity and inclusion

16:30 - 17:30

Stefana Brown

Head of operational risk

Legal & General Insurance

I am experienced Operational Risk Professional with over 17 years in the financial services industry (14 in risk). I have  spent 10 years with Lloyds Banking Group, moving to M&G investments for 4 years and the last three with L&G, which has given me a broad exposure to banking, asset management and more recently insurance.  Since commencing my career in banking I have been proactively involved in the Diversity & Inclusion conversation and have been a member of various Inclusivity forums and Groups.


Break-out groups and demonstrations

13:30 - 14:30

Participants join on the following targeted group demonstrations:
a) Next generation GRC
b) Cyber
c) Fincrime


Next generation operational risk management: a system dynamics approach for high entropy organisations

17:30 - 18:00

Dan Gordon

Group head of operational risk


Paul Tarrant

Operational risk senior manager



ICAAP for operational risk: what is an effective approach for operational risk?

09:00 - 10:00

•How do you structure this and how do you ensure this makes sense for your organization and the regulator
•Impacts to the capital model panel: how much capital are we putting away for operational risk?
•Different calculation models: are the scenarios fit for purpose?
•Regional differences in ICAAP
Charles Forde

Group head of operational risk


Vejen Stoilov

Director in operational risk



Mitigating opportunistic fincrime during crisis

12:00 - 12:30

Richard Snookes

Chief compliance officer and money laundering reporting officer

Sberbank CIB

Andrew Fleming

Global Compliance MI Senior Risk Reporting Manager



Break-out groups and demonstrations

13:30 - 14:30

Participants join on the following targeted group demonstrations:
a) Next generation GRC
b) Cyber
c) Fincrime


Universal privacy debate: COVID-19 apps versus the global struggle for data privacy

12:30 - 13:30


Mental health and pandemic: how well-being factors into operational risk panel

12:30 - 13:30




Brexit: from third party risk through to repapering financial contracts, how are firms rolling out contingency plans?

14:30 - 15:30



SPOTLIGHT ON: KRIs and risk appetite

Panel: KRIs and risk appetite

15:30 - 16:30

Ariane Chapelle

Adjunct professor

University College London

Dr, Ariane Chapelle, is Honorary Reader at University College London and is an internationally recognised trainer and consultant in Risk. She teaches at UCL 'Operational Risk Measurement for Financial Institutions’ and is a Fellow of the Institute of Operational Risk..

In 2019, the firm received the Award for ‘Outstanding Achievement in the Year in Operational Risk’. She published at Wiley Finance Series the textbook Operational Risk Management: Best Practices in the Financial Services Industry, in December 2018 that rapidly became the No.1 best seller in its field and is now translated in French by Pearson France. In 2020, the book got elected “Book of the Year” by

Dr. Chapelle founded and runs her adivsory and training practice in risk management, serving all sizes of financial organisations and international institutions, including central banks and UN agencies. She is a former holder of the Chair of International Finance at the University of Brussels with backgrounds in internal audit, credit risk and investment risk. She has been active in operational risk management since 2000 and was formerly head of operational risk management at ING Group and Lloyds Banking Group.


SPOTLIGHT ON: OpRisk for buyside

Panel: OpRisk for buyside

15:30 - 16:30

Carolin Schönherr, CFA

Head of Operational Risk

Capula Investment Management LLP.

Carolin has built up a successful career across the three lines of defence at leading Investment Banks and Investment Managers - from Control Teams and Front Office to Operational Risk. In her current role at Capula, Carolin is accountable for the development and implementation of the Operational Risk Management Strategy, Framework and Policies. In both her executive and non-executive career, Carolin has significantly increased governance standards and created strategic direction to improve profitably and operational excellence. 


SPOTLIGHT ON: Managing third party risk

Panel: Managing third party risk

15:30 - 16:30

Amit Lakhani

Head of operational risk controls for ICT and third party management for corporate and institutional banking

BNP Paribas

Amit is a thorough IT Risk and Information Security Leader with a proven track record of leading, developing, designing and delivering wide variety of programs over the span of last 15+ years. Amit has a particular interest in raising information risks at board level and enabling business through mitigation or avoidance of IT risks through industry-accepted and sometimes cutting-edge solutions.

Amit has presented and published a number of research papers, articles and chapters in the Information Security field. His key focus has always been keeping the balance between business, technological and operational issues. In his most recent position at BNP Paribas, Amit leads the IT Risks and Third party risk management practices globally for the Corporate and Institutional Banking business. He has developed and implemented robust methodologies for effective IT risk management and is embedding a strong framework for internal and external vendor risk management.


SPOTLIGHT ON: Stress testing and scenario analysis in the era of crisis

Panel: Stress testing and scenario analysis in the era of crisis

15:30 - 16:30


Break-out groups and demonstrations

13:30 - 14:30

Participants join on the following targeted group demonstrations:
a) Next generation GRC
b) Cyber
c) Fincrime


Why climate change isn’t just a reputational risk

16:30 - 17:00

  • Supply chain resilience
  • Managing risks on an enterprise wide level
  • Asset liability
  • How climate risk impacts business and service continuity
  • Key considerations: infrastructure and datacentres
  • What tools and capabilities can help you manage climate risk?
  • View of the risk profile: natural catastrophic modelling
  • Systematic review of the risk profile
Adityadeb Mukherjee

Head climate risk management

Standard Chartered